Dear Valued Guest,

Thank you for choosing to stay with us! We look forward to welcoming you.
Please review the following pre-arrival information, we wish you a pleasant journey.

1. Sustainable Stay at Lakeshore ———

(1) Check-in time is from 15:00. Check-out time is before 11:00.

(2) To support sustainability, we do not provide single-use packaged toiletries or personal care items in guest rooms.
➜ Read more details: The sustainable journey with Lakeshore↗

(3) We have replaced disposable bottled water with eco-friendly water bottles and a bamboo charcoal water filtration system. Please feel free to use the in-room carafe to refill water from dispensers located on each floor. (The water carafe is for in-room use only and should not be taken away)

2. Facilities and Parking Services ———

Parking spaces are available for free parking during the accommodation period.
➜ Read more details: View Transportation & Hotel Map

3. In-House Facilities & Services ———

(1)Tsia̍h pah-bī Restaurant

• Buffet Brunch: 06:30–11:30
• Tel：t+886-3-950-6666#9964

(2)Buan-tsuān-lau Restaurant

• Hours：Lunch 11:00-14:00、Dinner 17:00-20:00
• Location：NCFTA Food Court 2F
• For Reservation：t+886-3-950 6666

(3)Chuan Café

(4)Facility Hours & Locations:

4. Special Notices ———

(1)In order to maintain the quality of the hotel accommodation, pets are not permitted in rooms. *Except for guests on the pet room program*.

(2) To ensure a comfortable and healthy environment for all guests, except for the designated smoking area (under the rain cover next to the corridor at the rear of the lobby), all indoor spaces, including guest rooms, balconies, and bathrooms, are entirely smoke-free.This policy applies to all forms of smoking, including cigarettes, cigars, e-cigarettes, and heated tobacco products.A cleaning fee of NT$12,000 will be charged for any smoking activity detected in guest rooms, balconies, or bathrooms.Guests will be held liable for any damage to hotel property or amenities.

If you have any further questions or special requests, please feel free to contact us. We look forward to making your stay a pleasant and memorable one.

For accommodation-related inquiries, please contact us at+886-3-9506666 or reach us via our official LINE account @y6666

For the latest news, promotions, and events,be sure to visit and follow our Facebook fan page The Moment Hotel Yilan↗